“'Cause baby, there ain't no mountain high enough, ain't no valley low enough, ain't no river wide enough, to keep me from getting to you, baby” since April 1967 when Marvin Gaye launched this hit technology evolved very fast! So, thanks to the internet we can virtually go anywhere with our product installation and demos!
Our One-to-One remote video conference, for instance have the aim to work on your files, showing you the functionality of our machines, offering you a full consultancy on how to approach your topic and how to work on it smartly. This includes also know how sharing from our internal die shop. It is like coming and see us without moving from your place.
We are able to demonstrate our LineA, EcoPlus, EcoGiant, RubbA and Rubbot2020 machines. To book an appointment for a Serviform Remote Care session is very easy: send the die file you want to test to our specific mail address remotecare@serviform.com (supported formats: DXF, CF, DDES) give us basic specification on the rule/rubber you want us to use and we will arrange for you a personalized meeting connected in video conference where we will be producing your die with our machines.
This, though, was only the appetizer: here we go with our specialty: remote installations! Since March 2020 we set up nearly 90 all over the world. We use the innovative body camera which is composed by a special visor to be mounted on the remote technician head with an eye-positioned camera and a microphone. There is a long connection cord to connect to machine computer. A plug and play easy solution to put our people in the position to assist machines without moving.
The effect is astonishing, as the operations are driven with much precision and accuracy that mix-ups are practically impossible. The result is an important reduction of installation time on one hand while on the other you take part to a first training session on the job as you can ask as much questions as you need to our technician.
So, fortunately business travels are easier these days, but just in case, we reach you everywhere thanks to our Serviform Remore Care!
Just give us a call or write an email! We will get all the information as close to you as possible, both live and remotely!
All the best!
The Serviform Team