01
What kind of business do you run? |
|
Made In Box is a manufacturer of flat and rotary dies specifically for the world of corrugated cardboard. We have 2 completely independent production plants. |
02
What is the market you are mainly serving? |
|
We work mainly in Italy, where we are able to offer a high level of customer service. |
03
Why did you choose Serviform over the competition? |
|
We chose Serviform because over the years this company has been able to further innovate its machinery and software, making them extremely efficient and intuitive. |
04
How do you use our product/service, and how do you find that process? |
|
We have integrated the machinery in the company, both in the production process and in the information flow so that our management software is able to interface with the machines in real time and monitor their performance. It is clear from monitoring that it is not easy to saturate the productivity of a Serviform machine. |
05
How have you benefited from using our product/service? |
|
The high quality of Serviform's machinery has made it possible to work to tolerances unachievable in the past and has reversed certain production logics, significantly speeding up the overall process. |
06
How has our product/service improved your day-to-day life? |
|
The first tangible benefit of increased productivity was reduced working hours and lead times to the customer; the second benefit, related to the first, was increased volumes. |
07
What have you learned from working with us? |
|
The discussion with Serviform technicians is always very important: there is often already a solution to the problems encountered when working in a die-shop. |
08
What you think Serviform has “peculiar” compared to other suppliers you have? |
|
Serviform in the industry is synonymous with the highest quality, but where it is unbeatable is the level of technical service, which is always present and very skilful. |
09
What would you say to other businesses facing the same challenges as you did? |
|
With Serviform machinery it is possible to create value in many ways, some of which are not so immediately evident or reckoned before their deployment. For those who operate in the industry, I recommend aiming high and choosing Serviform. |